Privacy & Cookies
Draft — prepared 10 October 2026. Hosting and cookie details will be finalised before the new website launches.
Who we are
Loaded Branding is a trading name of Wynton Limited, company number 14625910. Our registered office is Birches Road, Codsall, WV8 2JQ.
Wynton Limited is responsible for the personal information described in this notice. If you have a question about your information or want to exercise your rights, email hello@loadedbranding.com or write to our registered office.
This notice covers business customers and contacts, people making enquiries, delivery recipients and website visitors. Although we supply businesses, information identifying an individual is still personal information.
Information we receive
We receive information directly when you contact us by email, telephone or post, request a quotation or place an order. This may include your name, business, job role, email address, telephone number, correspondence, order information, billing details and delivery instructions.
Business customers may also give us another person's name, delivery address, telephone number or instructions so we can deliver goods or samples. This can include a home address where required for an urgent delivery or event. We use these details to arrange and resolve deliveries.
Our hosting provider may process technical information such as IP addresses, request times, browser information and pages requested through server and security logs. The precise logging arrangements are being checked before the new website launches.
How and why we use information
We use personal information to respond to enquiries, prepare quotations, source and brand products, manage orders, arrange deliveries, resolve problems, maintain customer relationships and keep business records.
For business contacts and delivery recipients, we normally rely on legitimate interests: operating our business, communicating with customers and completing their orders. We consider the effect on individuals and use only the information needed for those purposes.
Where you personally enter into a contract with us, for example as a sole trader, we may rely on contract to take steps you request before an order and to fulfil that contract.
We rely on legal obligation where information must be retained or disclosed for tax, accounting or other legal requirements. Relevant information may also be needed for our legitimate interests in investigating disputes and establishing or defending legal claims.
You do not have to provide information, but without necessary contact, billing or delivery details we may be unable to answer your enquiry or fulfil your order.
We do not currently send promotional email campaigns. If we introduce these, we will update this notice and put appropriate preferences and unsubscribe arrangements in place.
Who receives information
We share relevant information with suppliers, storage and fulfilment providers and couriers where needed to produce or deliver orders and samples. We may also share relevant records with accountants, professional advisers and public authorities where necessary for their services or a legal requirement.
We use Fasthosts for website hosting and email, and Microsoft OneDrive to store or sync business files, including our client master sheet. Copies of that sheet are also held locally.
These providers may process information to supply their services. Suppliers and couriers may have their own responsibilities for the information they receive.
Information outside the UK
Some direct deliveries or samples involve suppliers in the EU, who receive the details needed to arrange delivery. Transfers from the UK to EU countries are currently covered by UK adequacy regulations.
The locations and international processing arrangements for our technology providers need to be confirmed against the services and account terms we use before publication. We will explain any relevant additional international transfers and the safeguards used in the final notice. You can contact us for further information.
How long we keep information
Different records have different retention needs:
- Enquiry and quotation emails: routinely deleted after around six months. Information still needed for an ongoing order, unresolved issue, legal requirement or claim may need to be retained longer.
- Client contact records: retained to support the business relationship and repeat orders. We review dormant client details and remove information that is no longer needed.
- Invoices and supporting accounting records: kept for at least six years from the end of the company financial year they relate to, or longer where a legal requirement applies. Any retention beyond that period should be reviewed against a documented need.
- Delivery details: retained only as needed to arrange delivery, resolve associated issues and meet relevant record-keeping or legal requirements. Home delivery details should not be kept merely as general client contact information.
The final notice must reflect our actual retention practices, including retained files, synced copies and backups.
Your rights
Depending on the circumstances and the legal basis used, you may ask us to give you access to your personal information, correct it, delete it, restrict its use or provide eligible information in a portable format. You may also object to processing based on legitimate interests. These rights are subject to the conditions and exceptions in data protection law.
Where processing is based on consent, you may withdraw that consent without affecting the lawfulness of earlier processing.
Contact hello@loadedbranding.com to make a request. We may need information to verify your identity.
You can also complain to the Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint/ or 0303 123 1113. We would welcome the opportunity to address your concern first, but you do not have to contact us before complaining to the ICO.
Cookies and this website
Cookies are small files stored on your device. Similar technologies can also store or access information on your device.
The new website's current code does not set cookies or use analytics, advertising trackers, browser storage or embedded third-party services. Its scripts control the navigation menu. Images and styles are served as local website assets.
Hosting and security behaviour still needs to be checked on the deployed website. Before launch, we will update this section to identify any cookies or similar technologies actually used, their purpose, provider and duration, and any choices available to visitors. Where consent is required, the relevant technology must be blocked until consent is given.
You can manage cookies through your browser settings. Blocking strictly necessary cookies, if any are used, may affect functionality.
The shop contains links to a supplier catalogue that opens on a separate website. That website has its own privacy and cookie arrangements. Following a link does not embed the catalogue in our website.
Changes to this notice
We will update this notice when our services or information handling change. The published version will show its last updated date.